What does real innovation look like in business travel, and what’s simply old thinking in new packaging? Drawing on more than two decades in the traditional TMC world and his current role with Chase Travel Corporate Solutions, Nick Vournakis joins BTN’s Jen Bankard for a candid conversation about AI, frictionless travel workflows, the convergence of booking, payment and expense, and what will truly shape the next era of managed travel. Attendees will leave with a sharper lens for evaluating what’s genuinely transformative and what isn’t.